If you see a message that paper has jammed in the paper cassette, follow the steps below or on the LCD screen to clear the jam.
- Cancel the print job, if necessary.
- Pull out both paper cassettes, then carefully remove any jammed paper.
- Make sure the paper you loaded is under the edge guides.
- Keep the cassette flat as you insert it. If inserting Cassette 1 (upper cassette), insert it until the arrows on the right side line up.
- Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
