Solve Problems : Problem-solving Tools

Check the Lights on Your Printer
 power light on
Paper is out or multiple pages have fed. Load or reload paper in the sheet feeder, then press the button.
If you’re printing on a CD or DVD, the tray is not ejected. Pull out the CD/DVD tray, then press the button.
 ink light flashing
One or more cartridges have low ink. You can continue printing until a cartridge needs replacement. Check the cartridge status to determine which cartridges are affected.
 ink light on
If you just replaced a cartridge and the light is still on, the cartridge is not installed correctly. Press the  ink button to move the cartridges to the replacement position. Press down on all the installed cartridges, then press the  ink button to continue.
 ink and paper light are flashing;  power light is on
Make sure the cover is closed and the front tray is in the correct position (lower for paper, upper for CD/DVD).
 ink and paper light are flashing alternately;  power light is off
 ink and paper light are flashing;  power light is off
There is a problem with the printer. Turn it off, wait a few moments, and turn it back on again. If the error is not resolved, contact Epson for help.