Solve Problems

If you have a problem using your Artisan 710 Series, check these sections for guidance in diagnosing and solving the problem:

Checking for Software Updates

Problem-solving Tools

Problems and Solutions

Re-installing Software

Getting More Help

Note:
If the control panel goes dark, your Artisan 710 Series is in sleep mode to save power. This occurs after 13 minutes elapse without pressing a button. Press a button on the control panel to wake it up.