If your printout has a quality problem but the image looks fine on your computer screen, check the solutions in this section.
• Select a higher Quality Option or Print Quality, and turn off High Speed mode in the Windows printer software.
• Make sure the paper Type or Media Type setting matches the paper you loaded.
• Align the print head.
• The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface that extends beyond the base in all directions.
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• Align the print head.
• If you are using double-sided paper and printing heavily saturated or dark images on the front side of the paper, you may notice that smudges or marks appear on the front when you print the second side. If one side of the paper will contain a lighter image or text, print that side first to eliminate marks or smudging. If you’re copying a document or photo, increase the Dry Time in the printer’s Paper and Copy Settings.
• Windows: Right-click the printer icon in the bottom right corner of your screen (the taskbar) and select Printer Settings. Click the Maintenance tab, click Printer and Option Information, and select Thick paper and envelopes.
• Mac OS X 10.4: Open the File menu and select Print. Select Extension Settings from the pop-up menu, then select Thick paper and envelopes.
• Mac OS X 10.5/10.6: Open the Print & Fax Utility. Make sure your product is selected, then click the Options & Supplies button. Click the Driver tab, then select Thick paper and envelopes.
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• Make sure the paper Type or Media Type setting matches the paper you loaded.
• Make sure your paper isn’t damaged, old, dirty, or loaded face-up. If it is, reload a new stack of paper with the printable side down; it is usually brighter or whiter than the other side. For best results, use genuine Epson paper.
• Select a higher Quality Option or Print Quality, and turn off High Speed and Fast Economy or Economy mode in the printer software.
• Select Photo RPM (Max dpi) for the Quality Type (Windows) or Photo RPM for the Print Quality (Mac OS X 10.4 or Mac OS X 10.5/10.6). Remember that this setting increases print time.
• Align the print head.
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• Make sure your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6 printer software is not set to grayscale.
• Try turning off Fix Photo in the Windows or Mac OS X 10.5/10.6 printer software or on the product’s control panel.
• Try selecting Adobe RGB for the Color Mode setting and changing the Gamma setting in your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6 printer software.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the ICM (Windows) or ColorSync (Mac OS X 10.4) or Mac OS X 10.5/10.6.
• For best results, use genuine Epson ink and paper, and use up an ink cartridge within 6 months of opening the package.