If you see a message that paper has jammed in the auto duplexer,
try these solutions:
- Cancel the
print job from your computer, if necessary.
Note: Do not turn
off your product when performing the rest of these
steps.
- Press the
OK button and follow
the instructions on the LCD screen to clear the jam.
- Press the
buttons to release the auto duplexer and remove the duplexer from
your product.
- Press the
button on the duplexer cover and open the cover.
- Remove any
jammed paper from the duplexer.
- Remove any
paper jammed inside the duplexer slot.
- Replace the
duplexer using the guides inside the duplexer slot.
- Press the
buttons on the duplexer as you press it into place on your product.
- Press the
Start button to resume printing. If you
still see a paper jam message, check the other paper jam
solutions.