Solve Problems

Solve Problems
If you have a problem using your Artisan 810 Series, check these sections for guidance in diagnosing and solving the problem:
Checking for Software Updates
Problem-solving Tools
Problems and Solutions
Re-installing Software
Getting More Help
If the control panel goes dark, your Artisan 810 Series is in sleep mode to save power. This occurs after 13 minutes elapse without pressing a button. Touch the screen or press the CD Tray button to wake it up.