Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Make sure plain paper is loaded in the product.
  2. Press the  Home button, if necessary.
  3. Press the arrow buttons and then select Setup.
  4. Select Maintenance. You see this screen:

  5. Select Nozzle Check. You see this screen:

  6. Press the  Start button. After the nozzle pattern prints, you see this screen:

  7. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean

    Print head needs cleaning

  8. Do one of the following:
    • If there are no gaps, select Finish Nozzle Check. Press the  Home button to exit.
    • If there are gaps or the pattern is faint, select Head Cleaning and continue.
  9. Press the  Start button to clean the print head.
  10. Select Nozzle Check and press the  Start button to confirm that the print head is clean.
  11. Follow the instructions on the screen to repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.