Cleaning the Paper Path

If you see ink on the back of a printout, you can clean the paper path to remove any excess ink.
  1. Load a few sheets of plain paper in the product.
  2. Use the product control panel to make a copy, but without placing a document on the scanner glass.
  3. Check the back of the ejected paper to see if it is clean.
  4. Repeat as necessary until the paper comes out clean.
Related concepts
Print Head Cleaning
Related information
Copying
Replacing Ink Cartridges
Loading Paper