If the Event ID option on the Info menu displays a code number, check this list of Event ID codes for the solution to the projector problem associated with the code.
| Event ID code | Cause and solution |
|---|---|
| 0432 | The EasyMP Network Projection program did not start. Turn the projector off and then on again. |
| 0435 | |
| 0434 | Unstable network communication. Check the network communication status, wait a few moments, and try connecting to the network again. |
| 0482 | |
| 0484 | |
| 0485 | |
| 0433 | Cannot display the transferred images. Restart the EasyMP Network Projection program. |
| 0481 | Communication with computer was disconnected. Restart the EasyMP Network Projection program. |
| 0483 | The EasyMP Network Projection program quit unexpectedly. Check the network communication status, then turn the projector off and then on again. |
| 04FE | |
| 0479 | A projector system error has occurred. Turn the projector off and then on again. |
| 04FF | |
| 0891 | Cannot find an access point with the same SSID. Set your computer, access point, and projector to the same SSID. |
| 0892 | The WPA/WPA2 authentication type does not match. Make sure the wireless network security settings are correct. |
| 0893 | The WEP/TKIP/AES encryption type does not match. Make sure the wireless network security settings are correct. |
| 0894 | Communication with unauthorized access point was disconnected. Contact your network administrator. |
| 0898 | Failed to acquire DHCP. Make sure the DHCP server is operating correctly. If you are not using DHCP, turn off the DHCP setting in the Network menus. |
| 0899 | A communication error has occurred. Try restarting the EasyMP Network Projection program and restarting your projector. If that does not solve the problem, contact Epson for help. |
| 089A | The EAP authentication type does not match the network. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089B | EAP server authentication failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089C | EAP client authentication failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089D | Key exchange failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 0B01 | The internal storage could not be detected correctly. Perform Delete All Internal Data (Basic menu under Whiteboard Settings). Turn off the projector, disconnect the power cord, then reconnect and turn the projector back on. If that does not solve the problem, contact Epson for help. |
| 0BFF | An error has occurred in the whiteboard function. Restart the projector. |