User's Guide

Index Help Safety Contents Glossary

Problem Solver

Contacting Customer Support

Internet Support:

Visit Epson's support website and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

To speak to a technical support representative, dial:

• U.S.: (562) 276-4350, 6 AM to 6 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday.

• Canada: (905) 709-2170, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply. Please have the following information ready:

• Product name (Epson AcuLaser CX11N/CX11NF)

• Product serial number (located on the back of the prdocut)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer configuration and operating system version

• Description of the problem

You can purchase genuine Epson toner cartridges and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

[Top]

Previous