Solve Problems : Problem-solving Tools

Run a Printer Check
A printer check will help you determine if the Epson Stylus CX7400 Series is operating properly.
1.
Turn off the Epson Stylus CX7400 Series and your computer, if connected.
2.
3.
Load plain paper in the sheet feeder.
4.
Hold down the  Stop button as you press the  On button to turn the Epson Stylus CX7400 Series back on. Hold down both buttons until the  On light begins to flash, then release the buttons.
5.
The Epson Stylus CX7400 Series begins printing the nozzle check pattern.
If the page prints, your Epson Stylus CX7400 Series is operating. Your problem may be caused by your computer, cable, software, or setting selections. Check for additional solutions or re-install your software.
If the pattern on the page has gaps, clean or align the print head.
If the page does not print, the Epson Stylus CX7400 Series may have a problem. Check for additional solutions. If they don’t work, contact Epson.