Solve Problems

If you have a problem using your CX9400Fax Series, check these sections for guidance in diagnosing and solving the problem:

Checking for Software Updates

Problem-solving Tools

Problems and Solutions

Re-installing Software

Getting More Help

 

Note:
If the Copy, Memory Card, and Photo lights flash sequentially and the display screen goes dark, your CX9400Fax Series is in sleep mode to save power. This occurs after 13 minutes elapse without pressing a button. Press any button (except the  On button) to wake it up.