You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system.
Uninstalling Epson Scan
Follow the instructions in the section for your operating system to uninstall Epson Scan.
Uninstalling Epson Scan for Windows Vista
Note:
You need an administrator account and password if you log on as a standard user.
Turn off the scanner.
Disconnect the scanner’s interface cable from your computer.
Click the start button icon and select Control Panel.
Click Uninstall a program from the Programs category.
Select EPSON Scan from the list.
Click Uninstall/Change, then click Continue in the User Account Control window.
Follow the on-screen instructions to uninstall Epson Scan.
In some cases, a message may appear to prompt you to restart the computer. If so, make sure I want to restart my computer now is selected and click Finish.
Uninstalling Epson Scan for Windows XP
Note:
You must log on to a Computer Administrator account.
Turn off the scanner.
Disconnect the scanner’s interface cable from your computer.
Click Start and select Control Panel.
Double-click the Add or Remove Programs icon.
Select EPSON Scan from the list.
Click Change/Remove.
Follow the on-screen instructions to uninstall Epson Scan.
In some cases, a message may appear to prompt you to restart the computer. If so, make sure I want to restart my computer now is selected and click Finish.
Uninstalling Epson Scan for Windows 2000
Note:
You must log on as a user with administrative privileges (belonging to the Administrator group).
Turn off the scanner.
Disconnect the scanner’s interface cable from your computer.
Click Start, point to Settings, and select Control Panel.
Double-click the Add/Remove Programs icon.
Select EPSON Scan from the list.
Click Change/Remove.
Follow the on-screen instructions to uninstall Epson Scan.
In some cases, a message may appear to prompt you to restart the computer. If so, make sure I want to restart my computer now is selected and click Finish.
Uninstalling Epson Scan for Mac OS X
Note:
You must log on to a Computer Administrator account.
Quit all running applications.
Insert the scanner software CD-ROM into your Macintosh.
Open the Epson CD-ROM desktop icon, if necessary.
Double-click the Common folder, then double-click the EPSON Scan folder.
Note:
You may have to scroll down to see these folders.
Double-click the EPSON Scan Installer icon.
Note:
If the Authenticate window appears, enter your password or phrase and click OK.
Select Uninstall from the menu at the top and click the Uninstall button at the bottom.
Follow the on-screen instructions to uninstall the scanner driver.