Paper Feeding Problems

Paper Jams in the Scanner

If paper jams inside the scanner, follow the steps below to remove jammed paper.

Turn off the scanner.

Remove all paper from the input tray.

Pull the cover lever and open the scanner cover.

Remove the jammed paper.

Note:

Remove any pages remaining inside the scanner.

If paper is jammed in the output tray, gently pull the paper out in the direction shown.

Close the scanner cover.

When the double feed error is detected even when the error does not occur, try the following solution:

Click Configuration in the Epson Scan window, select the Detect Double Feed check box, then select Standard as the Paper Thickness.

If the error does not clear, deselect the Detect Double Feed check box.

See Epson Scan Help for details.