EPSON

Uninstalling Your Scanning Software

You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system.

Uninstalling Epson Scan

Follow the instructions in the section for your operating system to uninstall Epson Scan.

Uninstalling Epson Scan for Windows 8, Windows 7, and Windows Vista

Note:
You must log on to a Computer Administrator account.
Turn off the scanner.
Disconnect the scanner’s interface cable from your computer.
Do one of the following:
Windows 8.x: Navigate to the Apps screen and select Control Panel.
Windows (other versions): Click the start button icon and select Control Panel.
Click Uninstall a program from the Programs category.
Select EPSON Scan from the list.
Click Uninstall/Change. In Windows Vista, click Continue when you see the User Account Control window.
Follow the on-screen instructions to uninstall Epson Scan.
In some cases, a message may appear to prompt you to restart the computer. If so, make sure I want to restart my computer now is selected and click Finish.

Uninstalling Epson Scan for Windows XP

Note:
You must log on to a Computer Administrator account.
Turn off the scanner.
Disconnect the scanner’s interface cable from your computer.
Click Start and select Control Panel.
Double-click the Add or Remove Programs icon.
Select EPSON Scan from the list.
Click Change/Remove.
Follow the on-screen instructions to uninstall Epson Scan.
In some cases, a message may appear to prompt you to restart the computer. If so, make sure I want to restart my computer now is selected and click Finish.

Uninstalling Epson Scan for Mac OS X

In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here.
Note:
If you find that re-installing your scanner software does not solve a problem, contact Epson for assistance.
To download the Uninstaller utility, visit Epson’s support website (U.S. downloads or Canadian downloads).
Follow the instructions on the screen to install the Uninstaller utility.
Quit all applications currently running on your Mac.
Double-click the Uninstaller icon.
In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall.
Click Uninstall.
Follow the on-screen instructions to uninstall the software.

Uninstalling the User’s Guide

If you need to uninstall this on-screen User’s Guide, follow the steps here for your operating system.

Uninstalling the Online User’s Guide for Windows

Note:
You must log on to a Computer Administrator account.
Do one of the following:
Windows 8.x: Navigate to the Apps screen and select GT-S50_S80 User’s Guide Uninstaller.
Windows (other versions): Click the start button icon or Start > All Programs or Programs > Epson > GT-S50_S80 User’s Guide > GT-S50_S80 User’s Guide Uninstaller.
Follow the on-screen instructions to uninstall the User’s Guide.

Uninstalling the Online User’s Guide for Mac OS X

Drag the gts50-s80_el folder and the GT-S50_S80 User’s Guide icon in the Applications/Epson Software/Guide folder into the Trash.

Uninstalling Other Epson Applications

Follow these steps to uninstall applications you do not need.

For Windows 8, Windows 7, and Windows Vista

Note:
You need an administrator account and password if you log on as a standard user.
Do one of the following:
Windows 8.x: Navigate to the Apps screen and select Control Panel.
Windows (other versions): Click the start button icon and select Control Panel.
Click Uninstall a program from the Programs category.
Select the application you want to uninstall from the list.
Click Uninstall/Change or Uninstall. In Windows Vista, click Continue when you see the User Account Control window.
Follow the on-screen instructions to uninstall the application.

For Windows XP

Note:
You must log on to a Computer Administrator account.
Click Start and select Control Panel.
Double-click the Add or Remove Programs icon.
Select the application you want to uninstall from the list.
Click Remove or Change/Remove.
Follow the on-screen instructions to uninstall the application.

For Mac OS X

In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here.
Note:
If you find that re-installing your scanner software does not solve a problem, contact Epson for assistance.
To download the Uninstaller utility, visit Epson’s support website (U.S. downloads or Canadian downloads).
Follow the instructions on the screen to install the Uninstaller utility.
Quit all applications currently running on your Mac.
Double-click the Uninstaller icon.
In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall.
Click Uninstall.
Follow the on-screen instructions to uninstall the software.