Where To Get Help

Epson Technical Support

Epson provides these technical support services:

Internet Support

Visit Epson's support website for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

Product name (PictureMate Pal)

Product serial number (located on the bottom of PictureMate Pal)

Proof of purchase (such as a store receipt) and date of purchase

Computer configuration

Description of the problem

Then call :

U.S.: (562) 276-7282, 6 am to 8 pm, Pacific Time, Monday through Friday and 7 am to 4 pm, Saturday.

Canada: (905) 709-2567, 6 am to 6 pm, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine PictureMate 200 Series Print Packs and accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

Other Software Technical Support


Software	Telephone/Fax	Online and E-mail
ArcSoft PhotoImpression	(510) 440-9901 8:30 AM to 5:30 PM, Pacific Time, Monday through Friday Fax: (510) 440-1270	www.arcsoft.com support@arcsoft.com