Cleaning the Print Head Using the Product Buttons

You can clean the print head using the buttons on your product.

Make sure no product lights are indicating errors.
Load a few sheets of plain paper in the product.
Hold down the stop button for 3 seconds to start the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
Caution:

Never turn off the product during a cleaning cycle or you may damage it.
Run a nozzle check to confirm that the print head is clean.

If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.