Reference Guide

Index	Help	Safety

Contents	Glossary

Troubleshooting / Problems and Solutions

Error Indicator

If an error occurs, the scanner stops operating and the indicator light flashes. Try one or more of the following solutions:

Make sure the interface setup is correct.

Make sure the scanner is properly connected to the computer.

Turn the scanner off and then back on again to reset it.

If the problem still exists, the error indicates one of the following problems:

The fluorescent lamp needs to be replaced.

The transportation locks are not released.

The scanner is malfunctioning.

Check that the transportation locks on the scanner cover and on the side of the scanner are released. Next, turn the scanner off and then back on again. If this still does not correct the problem, consult your dealer.

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