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Cleaning the Printer

If you have not used your printer for a long time

To keep your printer in top operating condition, clean it thoroughly if it becomes dirty.


Warning:

Do not touch the gears inside the printer.


Caution:
  • Never use alcohol or paint thinner to clean the printer; these chemicals can damage the components as well as the case.

  • Do not let water get on the printer mechanism or electronic components.

  • Do not use a hard or abrasive brush to clean the printer.

  • Do not spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is needed. See Where To Get Help.

Make sure the printer is turned off, and then unplug the power cord. Let the printer sit for a minute.


Caution:

Do not touch the ink absorption pads (the light magenta part); otherwise, printouts may be soiled.

If the front manual tray is extended, push it back in.

Open the top cover and use a soft, clean cloth to carefully remove any dust or dirt inside the printer. If you notice the backs of your printouts are soiled, carefully clean the rib (the light magenta part) using a soft, clean cloth wiping in the directions of the arrows.


Note:

If the problem of soiled printouts persists, you may need to use a dampened cloth. Be sure to wipe the inside of the printer dry with a dry, soft cloth.

If the outer case is dirty, clean it using a soft, clean dampened cloth. You should keep the ink compartment covers closed to prevent water from getting inside the printer.

If you have not used your printer for a long time

If you have not used your printer for a long time, the print head nozzles may become clogged. Perform a nozzle check and clean the print head as necessary.

To perform a nozzle check using the control panel, see Checking the print head nozzles.

To perform a nozzle check using the printer software, see Checking the print head nozzles for Windows, or Checking the print head nozzles for Mac OS X.

To clean the print head using the control panel, press the Menubutton for more than 3 seconds.

To clean the print head using the printer software, see Cleaning the print head for Windows, or Cleaning the print head for Mac OS X.


Note:

Even if you will not be using your printer for a long time, leave the ink cartridges installed.

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