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Contacting Customer Support
Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:
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Service
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Access
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World Wide Web
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From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.
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Automated Telephone Services
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A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM code is 82730. Use this code to quickly select the Epson Perfection V700 Photo or Perfection V750 Pro scanner in SoundAdvice.
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To speak to a technical support representative, dial:
(562) 276-4382 (U.S.), or (905) 709-3839 (Canada), 6 am to 6 pm, Pacific Time, Monday through Friday. Toll or long distance charges may apply.
Before you call, please have the following information ready:
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
In the U.S., you can also purchase online at www.epsonstore.com.
In Canada, you can also purchase at www.epson.ca or (800) 807-7766.
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