Check the Printer Lights

Check the status of the printer lights to solve the most common problems. If an error occurs, follow the instructions in the table below.

 

Light status	Problem and solution
paper on	Paper may be out or multiple sheets may have fed into the sheet feeder. Load paper, if necessary, and press the  paper button.
	Roll paper or canvas media may be out. Load roll paper.
	The CD/DVD tray may not be inserted. Load a CD or DVD.
	If you’re printing on thick media, the media is not inserted. Insert the thick media and press the  paper button.
ink on	An ink cartridge is expended or not installed correctly, or is not compatible with the printer. Replace or reinstall the cartridge.
ink flashing	Ink in a cartridge is low. You can continue printing, or check which cartridge is low and replace it.
paper flashing  ink flashing fast	The front manual feed slot cover is open while printing from paper loaded in the sheet feeder. To print on thick media or a CD/DVD, remove the loaded paper or close the front manual feed slot cover to print on paper loaded in the sheet feeder. Press the  paper button to clear the error.
power on  paper and  ink flashing or flashing alternately	An unsupported device is connected to the  external USB port. Connect only a PictBridge compatible digital camera to the  external USB port.
power and  paper flashing	Paper may have jammed in the sheet feeder, rear manual feed slot, front manual feed slot, or roll paper slot. Sheet feeder or rear manual feed slot: Press the  paper button to eject any jammed sheets, then open the printer cover and remove any paper jammed inside. Reload paper and press the  paper button again to clear the error. Front manual feed slot: Gently pull out the paper and press the  paper button to clear the error. Roll paper slot: Cut off any printed roll paper or canvas media, then remove and reload the paper.
	The CD/DVD tray may be unable to eject. Gently pull out the CD/DVD tray and press the  paper button. Reload the tray.
	The printer cover may be open. Close the printer cover to continue. (Leaving the printer cover open stops or prevents printing.)
power off  paper and  ink flashing alternately	Parts inside the printer are at the end of their service life or an unknown error has occurred. Contact Epson for help.
power off  paper and  ink flashing fast	The print head is obstructed by paper or other foreign material. Turn off the printer, remove any obstructions, and turn it back on. If the error persists, contact Epson.