Printer Problems

The printer is on, but nothing prints.

•	If you’re printing from your computer, make sure the USB cable is connected securely and that the cable meets the system requirements listed in Windows System Requirements.

•	If you’re printing from your computer, run a printer check as described in Running a Printer Check. If the check page prints, make sure your software is installed correctly.

•	If you’re printing on a network, you need to set up your printer for network printing, as described in Setting Up Network Printing.

The printer sounds as though it is printing, but nothing prints.

•	Make sure the print head nozzles are not clogged. To clean the print head, see Cleaning the Print Head.

•	The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions.

Your printer makes noise when you turn it on or after it has been sitting for awhile.

Your printer is performing routine maintenance.

The LCD panel and control panel respond too slowly.

When you have multiple photos or large files on your memory card, it takes longer for the LCD panel to process them. This causes the LCD and control panel to respond more slowly. Try deleting any photos you don’t need before you remove the card from your camera.

Printing is too slow.

Make sure your system meets the requirements listed in Windows System Requirements. If you’re printing a high-resolution image, you need more than the minimum requirements listed. You may also need to:

•	Clear space on your hard drive or run a defragmentation utility.

•	Close open programs that you’re not using.

•	Increase your system’s memory (RAM).

For the fastest printing, try these tips:

•	Choose Black ink if your document doesn’t include color (except for black-and-white photos).

•	Set the Quality/Speed slider to Speed.

•	In the Advanced options, turn MicroWeave® off and/or turn High Speed on.

•	If your printer is connected to a hub, disconnect USB devices that you’re not using.

Note: Borderless printing takes longer than normal, especially near the edges of the paper. Printing without a computer is also a bit slower.

•	If you are printing a landscape photo without a computer, it takes longer for the printer to rotate and process the image.

Your memory card does not work correctly.

•	If you’re using different kinds of memory cards, make sure only one card is inserted at a time.

•	Make sure the card contains no more than 999 photos (or the last photos won’t display), and that the photos are in JPEG or Uncompressed Tiff format and taken with a DCF-compliant digital camera.

•	If you access the card from your computer and delete files, the card may not work correctly with your camera. Always delete pictures using your camera.

•	If you’re using Windows XP, you may need to install your Windows storage device driver.