Transporting the Printer

If you need to ship your printer, you must prepare it for transportation by removing the ink cartridges and packing the printer in its original box or one of a similar size.

  1. Turn on the printer.
  2. Remove any paper from the printer, then remove the paper support.
  3. Open the printer cover.
  4. Press the ink button. The print head moves to the ink cartridge replacement position, and the power light begins to flash.



    5. Note: Don't press the ink button for more than 2 seconds, or the printer will start to clean the print head.

    Caution: To avoid damaging the printer, never move the print head by hand.

  5. Open the cartridge cover.



  6. Pinch the back tab of each cartridge as you lift it out of the printer. Remove all the cartridges. Store the ink cartridges in a plastic bag or container, making sure that the tops of the cartridges are facing up.



    7. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.

  7. Close the cartridge cover and press the ink button. Wait until the print head locks in the far right position. (Don't worry if the ink light is on.)
  8. Press the power button to turn off the printer. Unplug the power cord from the electrical outlet. Then disconnect the printer cable from the printer.
  9. Secure the ink cartridge holder to the case with tape.



    10. Caution: Be sure to remove the tape and reinstall the ink cartridges immediately after installing the printer in its new location.

  10. Close the printer cover, push in the output tray extension, then close the output tray.
  11. Repack the printer and its attachments in the original box using the protective materials that came with them.

Keep the printer level as you transport it.

After transporting the printer, remove the tape securing the print head, reinstall the ink cartridges, and test your printer. If you notice a decline in print quality, clean the print head as described in Cleaning the Print Head; if output is misaligned, align the print head as described in Aligning the Print Head.