Solve Problems : Problem-solving Tools

Check the Lights on Your Product
 power on
 power flashing
The printer is busy. Wait for the  power light to stop flashing before turning off the printer.
 paper on
Paper may be out. Load more paper in the sheet feeder and press the  paper button.
 paper flashing
Paper may have jammed in the sheet feeder. Press the  paper button to eject any jammed sheets, then open the printer cover and remove any paper jammed inside. Press the  paper button again to clear the error.
 ink on
 ink flashing
 power off
 paper and  ink flashing alternately
 power off
 paper and  ink flashing fast
The print head is obstructed by paper or other foreign material. Turn off the printer, remove any obstructions, and turn it back on. If the error persists, contact Epson for help.