Solve Problems

Solve Problems
If you have a problem using your Epson printer, check these sections for guidance in diagnosing and solving the problem:
Checking for Software Updates
Problem-solving Tools
Problems and Solutions
Re-installing Software
Getting More Help
Note:
If the LCD display screen only shows the time, your WorkForce 310 Series is in sleep mode to save power. This occurs after 13 minutes elapse without pressing a button. Press any button (except the  On button) to wake it up.

If you’re having problems setting up or using your printer on a network, check the troubleshooting tips in the Quick Guide.