Solve Problems : Problem-solving Tools

Check LCD Screen Messages
Follow the instructions on the LCD screen to solve most common problems. If you see one of the error messages below, follow the steps here to proceed.
Turn the product off, make sure no paper is jammed inside, and turn it back on. If the error is not resolved, contact Epson for help.
Turn the product off, make sure no paper is jammed inside, and turn it back on. If the error is not resolved, contact Epson for help.
Contact Epson to replace ink pads before the end of their service life. When the ink pads are saturated, the product stops and you need to replace the pads to continue printing.
Contact Epson to replace ink pads to continue printing.