Checking the Nozzles Using the Product Touch Panel

You can check the print head nozzles using the touch panel on your product.
  1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).
  2. Press the  home button, if necessary.
  3. Select Setup, then press OK.
  4. Select Maintenance, then press OK. You see this screen:

  5. Select Nozzle Check. You see this screen:

  6. Press one of the buttons. The nozzle pattern prints.
  7. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean

    Print head needs cleaning

  8. Do one of the following:
    • If there are no gaps, select Done, then press OK.
    • If there are gaps or the pattern is faint, select Clean the Print Head , then press OK and continue.
  9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Related concepts
Print Head Cleaning
Related information
Replacing Ink Cartridges and Maintenance Boxes
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