check the print head nozzles using a utility on your Windows or Mac
few sheets of plain paper in the cassette (or in cassette 1 if your
product has two cassettes).
of the following:
Windows: Right-click the product icon in the
Mac OS X 10.6/10.7/10.8: In the Apple menu or
the Dock, select System Preferences.
Select Print & Fax or
Print & Scan, select your
product, and select Options &
Supplies. Select Utility and
select Open Printer Utility.
Mac OS X 10.5: In the Apple menu or the Dock,
select System Preferences. Select
Print & Fax, select your
product, and select Open Print
Queue. Select Utility.
Nozzle Check. You see a
window like this:
the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
are no gaps, click Finish. If
there are gaps or the pattern is faint, clean the print head.