Cleaning the Print Head Using the Product Touch Panel

You can clean the print head using the touch panel on your product.
  1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).
  2. Press the  home button, if necessary.
  3. Select Setup, then press OK.
  4. Select Maintenance, then press OK. You see this screen:

  5. Select Head Cleaning, then press OK. You see this screen:

  6. Press OK.
  7. Select the cleaning cycle you want to run, then press one of the buttons.
    Note: Use the nozzle check pattern to determine which colors need cleaning. You can save ink by cleaning only selected colors.
    When the cleaning cycle is finished, you see a message on the screen.
    Never turn off the product during a cleaning cycle or you may damage it.
  8. Select Print nozzle check pattern, then press OK.
  9. Press one of the buttons to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Related information
Replacing Ink Cartridges and Maintenance Boxes