Check the Messages on the Display Screen

Follow the instructions on the display screen to solve most common problems. If you see one of the error messages below, follow the steps here to proceed.

 

Display screen message	Problem and solution
An error has occurred with the product.	Turn the WorkForce 600 Series off, make sure no paper is jammed inside, and turn it back on. If the error is not resolved, contact Epson for help.
Paper jam.	Turn the WorkForce 600 Series off. Then open the scanner and remove any jammed paper or other obstruction. (See paper is jammed for more information.)
A scanner error has occurred.	Turn the WorkForce 600 Series off and then back on. If the error is not resolved, contact Epson for help.
The printer’s ink pads are nearing the end of their service life.	Parts inside the WorkForce 600 Series are at the end of their service life. Contact Epson for help.
Ink cartridges cannot be recognized.	Press OK and make sure the cartridges are installed correctly.
Cannot recognize the memory card or disc.	The memory card is not inserted correctly or there is a problem with the card. Remove it and check the card.
Paper jam in the Auto Document Feeder.	Open the Auto Document Feeder cover and remove the jammed paper.