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Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly.
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Avoid placing the product near a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet.
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Make sure there aren’t any access restrictions (such as MAC address filtering) set on the wireless router or access point. If access restrictions are set, register the product’s MAC address on the router or access point. Print a network status sheet to obtain the MAC address. Then see your router or access point’s documentation for instructions.
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If your wireless router or access point doesn’t broadcast its network name (SSID), see the Start Here sheet for instructions on manually entering your wireless network name. If your wireless router or access point has wireless security enabled, you will also need to know what kind of security it is using.
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If the product doesn’t connect to your wireless network, the WEP key or WPA passphrase may have been entered incorrectly.
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Verify that the product is turned on and connected to your network. If your connection is wireless, the WiFi light turns on when the product is connected.
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Make sure there aren’t any access restrictions (such as MAC address filtering) set on the wireless router. If access restrictions are set, register the product’s MAC address on the router. Print a network status sheet to obtain the MAC address. Then see your router’s manual for instructions.
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Make sure that the product is turned on and connected to your network. If your connection is wireless, the WiFi light turns on when the product is connected. If it doesn’t appear, remove and reinsert the CD to reinstall the product software.
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Make sure the printer driver was installed correctly and that your computer’s TCP/IP settings are configured correctly.
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Make sure you set up your software properly for network printing. See the printed Start Here sheet for instructions.
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Print a network status sheet and verify that the network settings are correct.
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When using TCP/IP, make sure the product’s IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, you need to set the IP address manually.
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For an Ethernet connection, make sure that the product is turned on, and that your router, access point, switch, or hub link LED for the port the product is connected to is on or flashing. If the link LED is off, try the following:
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Make sure the Ethernet cable is securely connected to both the product and your router, access point, switch, or hub.
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Your router might not be assigning IP addresses automatically using DHCP. If it isn’t, you will need to set the product’s IP address manually. Make sure it is set correctly for your network. Contact your router manufacturer for assistance.
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Make sure your firewall or security software is not set to block port 3629 (TCP/UDP). Contact your firewall manufacturer for assistance.
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Print a network status sheet and check the signal strength. If it’s poor, try moving the product closer to your wireless router or access point. Avoid placing the product next to a microwave oven, 2.4 GHz cordless phone, or large metal objects such as a filing cabinet.
Press the 
network information button to print the network status sheet.
network information button to print the network status sheet.