Solve Problems : Problems and Solutions

Print Quality Problems (quality is correct on screen)
If your printout has a quality problem but the image looks fine on your computer screen, check the solutions in this section.
If the image also looks incorrect on screen, check for image quality problems.
Printout Has White or Dark Lines Across It
Printout Is Blurry or Smeared
Printout Is Faint or Has Gaps
Printout Is Grainy
Incorrect Colors in Printout
Note:
Store and display your photos properly for optimal quality and longevity.
Printout Has White or Dark Lines Across It
Select a higher Quality Option or Print Quality, and turn off High Speed mode (Windows only) in the printer software.
Align the print head.
Printout Is Blurry or Smeared
Align the print head.
Turn off High Speed mode (Windows only) in the printer software.
If you are using double-sided paper and printing heavily saturated or dark images on the front side of the paper, you may notice that smudges or marks appear on the front when you print the second side. If one side of the paper will contain a lighter image or text, print that side first to eliminate marks or smudging. If you’re copying a document or photo, increase the Dry Time.
Clean the rollers inside the product.
Printout Is Faint or Has Gaps
Make sure your paper isn’t damaged, old, dirty, or loaded face-up. If it is, reload a new stack of paper with the printable side down; it is usually brighter or whiter than the other side. For best results, use genuine Epson paper.
Printout Is Grainy
Select a higher Quality Option or Print Quality (do not select Fast Economy or Economy), and turn off High Speed in the printer software (Windows only).
Align the print head.
Incorrect Colors in Printout
Make sure your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6 printer software is not set to grayscale.
Try turning off Fix Photo in the Windows or Mac OS X 10.5/10.6 printer software or on the product’s control panel.
Try changing the Gamma setting in your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6 printer software.
Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the ICM (Windows) or ColorSync (Mac OS X 10.4) or Mac OS X 10.5/10.6.