Paper Jam Problems in the Cassette

If paper has jammed in the cassette, try this solution:

  1. Close the output tray.
  2. Pull out the paper cassette.


  3. Remove any jammed paper inside the cassette.
  4. Remove any paper jammed inside the paper cassette slot.


  5. Carefully follow all paper loading instructions when you load new paper.
  6. Replace the paper cassette.


  7. Press one of the  Start buttons to resume printing.
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Duplexer