Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Make sure plain paper is loaded in the product.
  2. Press the  Setup button.
  3. Press the arrow buttons to select Maintenance and press the OK button. You see this screen:

  4. Press the OK button. You see this screen:

  5. Press either of the  Start buttons. After the nozzle pattern prints, you see this screen:

  6. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean

    Print head needs cleaning

  7. Do one of the following:
    • If there are no gaps, select Finish Nozzle Check and press the OK button. Press the  Copy button to exit.
    • If there are gaps or the pattern is faint, select Head Cleaning and press the OK button to continue.
  8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.