You can
uninstall and then re-install your product software to solve
certain problems.
Turn off
the product.
Disconnect any interface cables.
Do one
of the following:
Windows 8: Navigate to the Start screen, right-click the screen, and select
All apps. Select Control Panel > Programs > Programs
and Features. Select EPSON Software
Uninstall, then select Uninstall/Change.
Note: If you see a
User Account Control window, click
Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes
to confirm the uninstallation.
Windows (other versions): Click or
Start, and select All Programs or Programs. Select EPSON, select your product, then click
EPSON Printer Software Uninstall.
Note: If you see a
User Account Control window, click
Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
Do one
of the following to uninstall Epson Event Manager, then follow any
on-screen instructions:
Windows 8: Select Epson
Event Manager and click Uninstall.
Windows 7 or Windows Vista: Open the Windows
Control Panel utility. Select
Programs and Features. (In Classic
view, select Programs and click
Uninstall a program.) Select
Epson Event Manager and click
Uninstall/Change.
Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove.
Do one
of the following to uninstall Epson Scan, then follow any on-screen
instructions:
Windows 8: Select EPSON
Scan and click Uninstall/Change.
Windows 7 or Windows Vista: Select EPSON Scan and click Uninstall/Change.
Windows XP: Select EPSON
Scan and click Change/Remove.
Restart
your computer, then see the Start Here sheet to re-install
your software.
Note: If you find
that re-installing your product software does not solve a problem,
contact Epson.