You can
clean the print head using a utility on your Windows or Mac
computer.
Load a
few sheets of plain paper in the product.
Do one
of the following:
Windows: Access the Windows Desktop and
right-click the product icon in the Windows taskbar.
OS X 10.6/10.7/10.8/10.9: In the Apple menu or
the Dock, select System Preferences.
Select Print & Fax,
Print & Scan, or Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility and
select Open Printer Utility.
OS X 10.5: In the Apple menu or the Dock, select
System Preferences. Select
Print & Fax, select your
product, and select Open Print
Queue. Select Utility.
Select
Head Cleaning. You see a
window like this:
Click
Start to begin the cleaning
cycle.
Caution:
Never turn off the product during a cleaning
cycle or you may damage it.
Check
the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
If there are
no gaps, click Finish.
If there are
gaps or the pattern is faint, click Clean to clean the print head again.