If you see a message that paper has jammed in the
paper cassette, follow the steps below or on the LCD screen to
clear the jam.
- Cancel the
print job, if necessary.
- Pull out
both paper cassettes, then carefully remove any jammed paper.
- Make sure
the paper you loaded is under the edge guides.
- Keep the
cassette flat as you insert it. If inserting Cassette 1 (upper
cassette), insert it until the arrows on the right side line
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.