You can
check the print head nozzles using a utility on your Windows or Mac
computer.
Make sure there are no errors on the LCD screen and the
CD/DVD tray is not inserted for printing.
Load a
few sheets of plain paper in the product.
Do one
of the following:
Windows: Right-click the product icon in the
Windows taskbar.
Mac OS X 10.6/10.7/10.8: In the Apple menu or
the Dock, select System Preferences.
Select Print & Fax or
Print & Scan, select your
product, and select Options &
Supplies. Select Utility and
select Open Printer Utility.
Mac OS X 10.5: In the Apple menu or the Dock,
select System Preferences. Select
Print & Fax, select your
product, and select Open Print
Queue. Select Utility.
Select
Nozzle Check. You see a
window like this:
Click
Print.
Check
the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
If there
are no gaps, click Finish. If
there are gaps or the pattern is faint, clean the print head.
