If you have problems while installing your product software, try
- Make sure
your product is turned on and any necessary cables are securely
connected at both ends. If you still have problems installing
software, disconnect the cable and carefully follow the
instructions on the Start Here sheet. Also make sure your
system meets the requirements for your operating system.
- Close any
other programs, including screen savers and virus protection
software, and install your product software again.
- In Windows,
make sure your product is selected as the default printer and the
correct port is shown in the printer properties.
- If you see
any error message or your software does not install correctly in
Windows, you may not have software installation privileges. Contact
your System Administrator.