Running a Product Check

Running a product check helps you determine if your product is operating properly.
  1. Disconnect any interface cables connected to your product.
  2. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).
  3. Press the  home button, if necessary.
  4. Select Setup.
  5. Select Maintenance. You see this screen:

  6. Select Print Head Nozzle Check. You see a screen like this:

  7. Press the  Color button. The nozzle pattern prints.
  8. Do one of the following, depending on the results of the product check:
    • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software.
    • If the page prints but the nozzle check pattern has gaps, clean or align the print head.
    • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson.
Related concepts
Print Head Cleaning
Print Head Alignment
When to Uninstall Your Product Software
Related references
Where to Get Help