Solutions When No Image Appears

If no image appears, try the following solutions:
  • Make sure the lens cover is open all the way or off.
  • Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
  • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
  • Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
  • Check the settings on the Signal menu to make sure they are correct for the current video source.
  • Adjust the Brightness setting or select the Normal Power Consumption setting.
  • Check the Display setting to make sure Messages is set to On.
  • If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.
  • If the projector does not respond when you press buttons on the remote control, make sure the remote receivers are turned on.
  • For images projected with Windows Media Center, reduce the screen size from full screen mode.
  • For images projected from applications using Windows DirectX, turn off DirectX functions.
Related concepts
Projector Connections
Related tasks
Opening the Lens Cover
Unlocking the Projector's Buttons
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Projector Setup Settings - ECO Menu