Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
  1. Make sure there are no errors on the LCD.
  2. Load a few sheets of plain paper in the product (or in cassette 1 if your product has two cassettes).
  3. Press the  home button, if necessary.
  4. Select Setup.
  5. Select Maintenance. You see a screen like this:

  6. Scroll down and select Paper Guide Cleaning.
  7. Select the paper source to clean.
  8. Press the  Color button.
  9. Check the back of the ejected paper to see if it is clean.
  10. Repeat as necessary until the paper comes out clean.
    Note: If the paper comes out stained even after several cleaning attempts, try cleaning the other paper sources.