Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Make sure there are no errors on the LCD screen and plain paper is loaded in the product.
  2. Press the  home button, if necessary.
  3. Select Setup.
  4. Select Maintenance. You see a screen like this:

  5. Select Print Head Nozzle Check. You see a screen like this:

  6. Press the  Color button. The nozzle pattern prints.
  7. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean

    Print head needs cleaning

  8. Do one of the following:
    • If there are no gaps, select Done.
    • If there are gaps or the pattern is faint, select Clean the Print Head and continue.
  9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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