If a job does not complete successfully, you can check the error code. Press the Status button, then select Job History and locate the incomplete job. Select the job to display the error code and additional information.
|001||The product was turned off by a power failure.|
|101||Memory is full. Reduce the size of the print job.|
|102||Collated printing has failed due to a lack of available memory. Reduce the size of the print job or print one copy at a time.|
|103||Print quality was decreased due to a lack of available memory. If the quality of the printout is unacceptable, try simplifying the page by reducing the number of graphics or the number and size of the fonts.|
|104||Reverse printing has failed due to a lack of available memory. Reduce the data size of the print job.|
|107||User authentication failed and the job has been canceled. Contact your printer administrator.|
|108||Confidential job data was deleted when the product was turned off.|
|109||The received fax was already deleted.|
|110||The job was printed 1-sided because the loaded paper does not support 2-sided printing.|
|111||Short of available memory. Reduce the size of the print job.|
|201||The product's memory is full.
You can send pages individually, or print received faxes and delete them to free up memory space.
|202||The line was disconnected by the recipient's fax machine. Wait a moment, then try again.|
|203||The product cannot detect a dial tone.
Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number.)
|204||The recipient's fax machine is busy. Wait a moment, then try again.|
|205||The recipient's fax machine does not answer. Wait a moment, then try again.|
|206||The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect the phone cable correctly.|
|207||The phone cable is not connected. Connect the phone cable.|
|208||The fax could not be sent to some of the specified
Print a fax log to check which recipients failed to receive the fax. If the Save Failure Data setting is turned on, you can resend a fax from Job Monitor in the Status Menu.
|There is not enough storage space available on the external memory device. Clear space on the device or use a different device.|
|The external memory device is write-protected. Disable write protection.|
|303||No folder is available for saving the scanned file. Create a folder or use a different memory device.|
|The external memory device has been removed. Reinsert the device.|
|An error occurred while saving data to an external memory device. Reinsert the memory device or use a different device.|
|306||The product's memory is full. Wait until current jobs are finished processing.|
|331||A communication error occurred while acquiring the destination list. Make sure the product is connected to the network correctly.|
|332||There is not enough space available for saving the scanned files in the specified folder.|
|333||The destination could not be found because the destination information was uploaded to the server before sending the scanned data. Select the destination again.|
|334||An error occurred while sending the scanned data.|
|341||A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Document Capture Pro or Document Capture. Make sure the Event Manager program is not being blocked by your firewall or security software.|