If you need to contact Epson for technical support services, use
the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support
(Canada) for solutions to common problems. You can download drivers
and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the
following information ready:
-
Product
name
-
Product
serial number (located on a label on the product)
-
Proof of
purchase (such as a store receipt) and date of purchase
-
Computer
configuration
-
Description
of the problem
Then call:
-
U.S.:
(562) 276-7245, 6 AM to 8 PM, Pacific Time, Monday through Friday,
and 7 AM to 4 PM, Pacific Time, Saturday
-
Canada:
(905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday,
and 7 AM to 4 PM, Pacific Time, Saturday
Days and hours of support are subject to change without notice.
Toll or long distance charges may apply.
Purchase Supplies and Accessories
Epson offers a wide array of tapes and ribbons for multiple
uses. You can purchase tape cartridges and accessories at
epson.com/labelworks (U.S.) or epson.ca/labelworks (Canada). You can also
purchase supplies from an Epson authorized reseller. To find the
nearest one, call 800-GO-EPSON (800-463-7766).