Replacing the Pickup Rollers

Replace the scanner rollers after you have scanned 200,000 times. Check the scanner roller counter to see when you need to replace the rollers.
  1. Turn off the scanner and unplug the AC adapter.
  2. Disconnect any connected cables.
  3. Pull down on the cover open lever and open the scanner cover.


  4. Squeeze the tab on the right side of the pickup roller cover and open the cover.


    Caution:
    Do not place too much force on the arm inside the cover when replacing the pickup roller.


  5. Slide the pickup rollers to the right and remove them.


  6. Remove the lower pickup roller from the spindle.


  7. Place the new lower pickup roller on the spindle, rotate the roller, and slide it all the way on the spindle.


  8. Install the lower pickup roller spindle by aligning the notches on the roller and sliding it to the left.


  9. Remove the middle pickup roller from the spindle.


  10. Place the new middle pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way on the spindle.


  11. Install the middle pickup roller spindle by aligning the notches on the roller and sliding it to the left.


  12. Remove the upper pickup roller from the spindle.


  13. Place the new upper pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way on the spindle.


  14. Install the upper pickup roller spindle by aligning the notches on the roller and sliding it to the left.


  15. Close the pickup roller cover.
    Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Make sure the rollers are all the way to the left, then try to close the cover. If you still cannot close the cover, remove the rollers and reinstall them, then try to close the cover again.
  16. Replace the separation rollers.
Parent topic: Replacing the Scanner Rollers
Related tasks
Checking the Scanner Roller Counter