Cannot Start Epson Scan

If you cannot start Epson Scan, try these solutions:

• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan.
• If you connected the scanner using a USB cable, make sure it is connected directly to your computer or through only one USB hub.
• Check the connection setting and test the connection using Epson Scan Settings:
  • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.
  • Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.
  • OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.