Paper Jam Problems

If you have problems with paper jams, try these solutions:

  1. Cancel the print job from your computer, if necessary.
  2. Gently pull out any jammed paper from the sheet feeder.
  3. Open the front cover, and remove the jammed paper and any torn pieces.


  4. Press the cancel button to resume printing.
  5. Carefully follow all paper loading instructions when you load new paper.
Related tasks
Loading Paper