Setting the Number of Rings to Answer

If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call.

Note: This setting can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance.

Press the home button, if necessary.
Select Setup.
Scroll down and select System Administration. Enter the administrator password, if necessary.
Scroll down and select Fax Settings.
Select Receive Settings.
Select Rings to Answer.
Select the number of rings, and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call.

Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone.