You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen message | Condition/solution |
---|---|
Paper Jam | If paper is jammed in the product, follow the instructions in this guide to remove the jammed paper from the indicated area. |
Printer Error | A serious error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. |
Maintenance box is nearing end of its service life. | The maintenance box is near the end of its service life. |
Maintenance box is at the end of its service life. You need to replace it. | You must replace the maintenance box to continue printing. |
Invalid IP address and subnet mask. | There is a problem with the network connection to your product. |
Recovery mode | An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from Epson's support website. If you still need help, contact Epson for support. |