You can often diagnose problems with your product by checking the messages on its LCD screen.
|LCD screen message||Condition/solution|
|Paper Jam||If paper is jammed in the product, follow the instructions in this guide to remove the jammed paper from the indicated area.|
|Printer Error||A serious error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support.|
|Maintenance box is nearing end of its service life.||The maintenance box is near the end of its service life.|
|Maintenance box is at the end of its service life. You need to replace it.||You must replace the maintenance box to continue printing.|
|Invalid IP address and subnet mask.||There is a problem with the network connection to your product.|
|Recovery mode||An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from Epson's support website. If you still need help, contact Epson for support.|